Freelance Customer Service Support

Job Summary

  • Be able to work from home on a freelancer basis
  • Deal directly with customers either by telephone, live-chat or via email.
  • Turning leads into sales.
  • Handling queries from our customers
  • Deal with courier companies for shipping queries and claims
  • Native European Languages: Italian, France, German, Swedish, Danish, Finnish, Portuguese, Spanish, Dutch, Norwegian.

Required Skills

  • Excellent European language skills (spoken and written)
  • Previous experience either directly within customer service or similar
  • Good Communication
  • Great at time management
  • Well organised and have attention to detail
  • Be Familiar with online retailing
  • Ready to work from Monday to Saturday

The Benefits

  • Working with one of the most established yet growing e-commerce companies in Europe
  • Work from home
  • Online community culture
  • Fast personal and carrer opportunities
  • Excellent rates of remuneration (based upon experience)
  • Training Provided
  • International travel opportunities
  • Innovative forward thinking organisation