Customer Support Representative

Job Summary

  • Order processing
  • Deal directly with customers either by telephone, live-chat or via email
  • Turning leads into sales
  • Handling queries from Customer Service and Accounts team
  • Deal with courier companies for shipping queries and claims
  • Handling of chargeback and payment disputes

Required Skills

  • Excellent English language skills (spoken and written)
  • Experience of Customer Service 1-2 Years
  • Good Communication
  • Be familiar with online retailing
  • Ready to work in shifts

The Benefits

  • Established company with great financial stability
  • International luxury offices in Vadodara, Gujarat.
  • Online community culture
  • Fast personal and career development
  • World class training
  • International travel opportunities
  • Service recognition awards
  • Market leading salary packages
  • Accommodation in company guest house
  • Bonus plans
  • Regular social activities
  • Management developed from within
  • Unrivalled team working dynamics
  • Develop ground breaking technology
  • Innovative forward thinking organisation