Job Summary

• Be able to work from home on a freelancer basis
• Deal directly with customers either by telephone, live-chat or via email.
• Turning leads into sales.
• Handling queries from our customers
• Deal with courier companies for shipping queries and claims
• Native European Languages: Italian, France, German, Swedish, Danish, Finnish, Portuguese, Spanish, Dutch, Norwegian.

Required Skills

• Excellent European language skills (spoken and written)
• Previous experience either directly within customer service or similar
• Good Communication
• Great at time management
• Well organised and have attention to detail
• Be Familiar with online retailing
• Ready to work from Monday to Saturday

The Benefits

• Working with one of the most established yet growing e-commerce companies in Europe
• Work from home
• Online community culture
• Fast personal and carrer opportunities
• Excellent rates of remuneration (based upon experience)
• Training Provided
• International travel opportunities
• Innovative forward thinking organisation