Customer Support Representative
Job Summary
- Order processing
- Deal directly with customers either by telephone, live-chat or via email
- Turning leads into sales
- Handling queries from Customer Service and Accounts team
- Deal with courier companies for shipping queries and claims
- Handling of chargeback and payment disputes
Required Skills
- Excellent English language skills (spoken and written)
- Experience of Customer Service 1-2 Years
- Good Communication
- Be familiar with online retailing
- Ready to work in shifts
The Benefits
- Established company with great financial stability
- International luxury offices in Vadodara, Gujarat.
- Online community culture
- Fast personal and career development
- World class training
- International travel opportunities
- Service recognition awards
- Market leading salary packages
- Accommodation in company guest house
- Bonus plans
- Regular social activities
- Management developed from within
- Unrivalled team working dynamics
- Develop ground breaking technology
- Innovative forward thinking organisation
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